France’s gambling regulator, l’Autorité Nationale des Jeux (ANJ), has launched a new digital push to raise awareness of the country’s voluntary self-exclusion system for gamblers.
The national register allows people to block themselves from most regulated gambling channels as a way to protect against harms such as financial difficulties, addiction-related issues, and social isolation.
Registration in the self-exclusion file is strictly personal and confidential, and can also be requested by legal guardians acting for someone experiencing gambling problems.
Once listed, an individual is barred from entering casinos and gaming clubs, accessing licensed online sports betting, horse racing, and poker sites, and using Française des Jeux or PMU games online or via retail player accounts.
Growing Register and New Fully Digital Journey
The exclusion is valid for a minimum of three years and cannot be lifted during that time. After the three-year period, the person can request that the ban be removed.
When the ANJ took over management of the register in 2021, around 40,000 people were listed. That figure has now risen to more than 85,000, with 19,000 new registrations recorded in 2024 and a 25% increase over the last two years.
ANJ data show that 77% of people on the register are men.
Those aged 18 to 24 account for 23% of registrations and are described as particularly exposed to commercial offers and illegal gambling sites, which do not support the national self-exclusion mechanism. Meanwhile, the 25–34 group represents 33% of users, mainly citing sports betting as the reason for exclusion.
Players aged 35–49 make up 25% of the list, with sports betting and online poker most frequently mentioned. Among those aged over 65, land-based casinos are the primary trigger for a ban request.
The new journey requires applicants to submit a request online, authenticate an identity document, complete a dynamic selfie using the IDnow service, and then receive confirmation by email, with registration becoming effective within a few days.
From 2026, registered individuals will be able to create a personal account to track their exclusion status, access documents and submit a lifting request once the minimum period has expired. The ANJ also plans to introduce a call programme to contact registered players, provide support and collect feedback on how the self-exclusion scheme operates in practice.
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